Sample Service FAQ
We offer samples on many of our products, including wallpapers, fabrics, blinds and linings. If we offer samples on a product there will be a button to add samples to your basket on the product page.
If you don't see the sample button on a product page then contact us and we will advise if we can source a sample for you.
Many of our samples are £2.00 per sample, although some do vary in price and will state otherwise when you add them to basket. Some products we are able to offer free samples due to not being charged by our supplier and we pass this benefit onto you.
We now also offer a redeemable sample service where you can redeem the cost of your sample order - more information given further down on this FAQ page here.
We aim to send our samples out as fast as possible, although allow 5-7 working days for delivery as not all samples are stocked by us we have to wait for them to arrive before sending them onto you.
Samples cuttings vary however between 15x15cm, 20x20cm and 30x30cm depending on the design of the fabric/wallpaper. (This does vary between products and suppliers.)
For many of our fabrics and wallpapers we can offer larger samples than our standard samples. The larger sample sizes are usually at least 55x40cm.
Returnable fabric samples
- Large returnable fabric samples are £15.00 or 30% of a metre of fabric (whichever is the greater).
- Return within 21 days to redeem 50% of the value against a future order over £150.00.
Large wallpaper samples
- Large wallpaper samples are £5.00 or 30% of a roll of wallpaper (whichever is the greater).
- Redeem 50% of the value against a future order over £150.00.
- Wallpaper samples don't need returning to redeem the value.
For details on how to order these please contact us.
When you purchase samples from us as a way of thanking you for using our sample service we offer you the value of the sample order off your next order by redemption, providing you spend more than £150 on any products within 6 months.
We realise when you purchase samples you spend a lot of time considering which products would look perfect in your room and that you are looking for the best possible value. This is why we back this up with our redeemable sample service.
How it works
- When you've ordered your samples we will email you your exclusive voucher code straight away which can be used to order any products (not just the products you've ordered samples of)
- When placing your next order ensure you've added at least £150 of items to the basket
- Go to the basket and enter your code in the Voucher Code box and click apply
- Each redeemable coupon must be used within 6 months
- Only one redeemable coupon can be used against any single order
- Each coupon is valid for a single use only
- Full terms & conditions can be found here
Absolutely, see above for our redeemable sample service!
We charge to help towards the costs associated with cutting, labelling and sending out the samples. However as we offer this money back using our redeemable voucher service this will ensure you won't lose out even after using our service.
Last Updated: 05-Jan-2023
Last Reviewed: 05-Jan-2023