Delivery Information

For our Christmas delivery cut off times, please click here for full details.

Delivery is free on orders over £150 (Inc VAT) to most of the UK, for orders under this delivery charges apply as shown below.

Some delivery charges vary per product to our standard rates, which are shown on individual product pages or you can see an overview of these below.

Delivery charges for most of the UK

Charges apply for most products on orders under £150 as shown in the table below.

Charges vary for Northern Ireland, Isle of Wight, Channel Isles, Isle of Man, Scottish Highlands, Islands & remote and other rural areas vary, see the postcode-specific information table below.

Product Type
Delivery Charge

Orders £150 and over

(Postcode-specific exceptions apply; see below for details)
Free delivery

Orders under £150 for most items

(Charges vary for products listed below or as product pages show. Postcode-specific exceptions apply; see below for details)
Wallpaper adhesive only £14.95

Postcode-Specific Delivery Charges

Delivery charge information below is only for postcode-specific areas covering Northern Ireland, Isle of Wight, Channel Isles, Isle of Man, Scottish Highlands, Islands & remote and other rural areas.

LocationDelivery Charge
Scottish Highlands, Islands & Remote/Rural Areas, Isle of Wight, Isle of Man £24.95 or free on orders over £225
Northern Ireland, Channel Isles Currently unavailable
Coronavirus Outbreak: We are still open and processing orders

In general orders are being delivered on time, although given the circumstances there are a few occasional delays; notably samples and orders sent by Royal Mail may take a little longer.

If a product lead time has changed due to COVID-19 we've updated the product page to reflect our latest information. Please check individual product pages for details.

For more details how we're managing COVID-19 please click here.

Delivery lead times are stated throughout our site on each individual product page, and are in working days from ordering (excluding weekend and bank holidays). The lead times for the products you add to basket will also show in the View Basket page. Many of our products can be upgraded to 1-2 Working Days Delivery, otherwise the delivery can take a few days longer - see item description for specifics. Please see the table below for our standard lead time guidelines.

Where products are despatched from multiple locations/brands, we will try to combine the deliveries where we can and the order may take up to the longest product lead time. Sometimes you may receive separate deliveries and they might be despatched on different days, however you will not incur further charges.

Certain rural/offshore areas may take 2-5 days longer for delivery than stated above.

We can deliver your blinds anywhere in the UK as long as you have a valid postcode. Upon ordering you can choose to deliver to:

  1. Home address
  2. Work address
  3. Relative/friend's address

Delivery can be anywhere, except a PO Box address.

Upon receiving delivery, it will need to be signed for. If you are not in the courier will leave a contact card or likely try one of your neighbours, and if they sign for the parcel in then a note will be left at your address mentioning where it is.

When signing for the delivery you are signing to accept it has been received in good condition, if you notice any damages on the packaging you must sign for it as damaged and you must notify us within 24 hours.

If the courier leaves a card with their contact details and the consignment details you can re-arrange delivery if you wish for the following day, or arrange to collect them from their local depot.

In the case of VELUX, delivery will be attempted 3 days in a row (excluding weekends and bank holidays), and each time the courier will leave a card with their contact details and the consignment details so you can re-arrange delivery if you wish.

We hope you are pleased with your purchase when it arrives; however, we offer several easy ways for returning or exchanging many items, for more information see our returns page.

Last Updated: 09-Sep-2023

Last Reviewed: 09-Sep-2023